Terms of service

Hair Sales & No-Refund Policy

ALL SALES ARE FINAL.

Because hair extensions are a personal-use product, Glam Bath and Bomb Ltd. does not accept returns, refunds, or exchanges once an order has been placed.

By placing an order with us, the customer acknowledges and agrees to the terms of this policy.

No Refunds or Returns

We do not offer refunds, returns, or exchanges for:

  • Change of mind
  • Incorrect length, texture, color, or style selected by the customer
  • Hair no longer being wanted or needed
  • Failure to review the product description before purchasing
  • Incorrect shipping address provided by the customer
  • Delayed shipping after the order has been shipped
  • Hair being opened, installed, cut, colored, bleached, washed, altered, or otherwise manipulated
  • Personal preference regarding the appearance, texture, density, or feel of the hair

Please carefully review your order before completing your purchase.

Hair Inspection

Customers are responsible for inspecting their hair immediately upon delivery before installing, washing, coloring, bleaching, cutting, or otherwise altering the hair.

Once hair has been altered, installed, worn, washed, colored, bleached, cut, brushed excessively, or otherwise manipulated, it is considered used and is not eligible for a refund, return, or replacement.

Damaged or Incorrect Orders

If you believe you received an incorrect or damaged item, you must contact us within 48 hours of delivery.

You may be required to provide clear photographs and/or video of:

  • The package as received
  • The shipping label
  • The hair/product
  • Any visible damage or issue

We will review the claim and determine whether the order qualifies for a replacement or other appropriate resolution.

Claims submitted after 48 hours may not be accepted.

Shipping

Once an order has been shipped, Glam Bath and Bomb Ltd. is not responsible for carrier delays, incorrect addresses entered by the customer, or packages marked as delivered by the carrier.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Order Cancellations

Orders may be processed quickly. Once an order has entered processing or has been shipped, it cannot be canceled or modified.

Please make sure your order is correct before completing checkout.

Chargebacks & Payment Disputes

By completing a purchase, the customer acknowledges that they have reviewed and agreed to our policies, including our All Sales Final / No-Refund Policy.

If a customer has an issue with an order, they agree to contact Glam Bath and Bomb Ltd. first so that we have an opportunity to investigate and resolve the matter.

We reserve the right to provide the customer’s order information, order confirmation, communications, tracking information, delivery confirmation, photographs, and applicable store policies to the payment processor or financial institution if a payment dispute or chargeback is filed.

Filing a chargeback does not automatically entitle a customer to a refund. Payment disputes are reviewed by the applicable payment processor or financial institution according to its rules and procedures.

Agreement to Policy

By placing an order through our website, the customer confirms that they have read, understood, and agreed to this policy before completing their purchase.

ALL SALES ARE FINAL. NO REFUNDS. NO RETURNS. NO EXCHANGES.